Thought of the Day

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Thought of the Day: So many “Likes”…how insulting!

Over the past few days I have been notifying people via newsletters and various social networks of my decision to hand over my Sanet businesses to a highly capable successor. The response has been more than just a bit irksome – I only see one way to interpret the hundreds of ‘likes’ my posts have received – that everyone had been waiting for the day that I would throw in the towel.

2018-09-25T09:22:32+02:00September 25th, 2018|

“All wheels shall stand still…”

  "All wheels shall stand still... ...if this is the Union's will!"   by Gunter Denk Apparently, this union battle cry of the early industrialization era is also a part of the Frankfurt Airport’s (Fraport AG) service policy. Everyone is familiar with the way in which “Priority Baggage” is impressively given its appropriate tag and [...]

2018-03-22T03:52:32+01:00March 22nd, 2018|

“I am not discussing this with you…”

“I am not discussing this with you...” by Gunter Denk I have been living in Asia for a long time, which is why I am not surprised when friendliness is used to make up for lack of competence. At the same time, as a German, I am also not surprised when competent professionals are somewhat [...]

2017-10-03T13:15:36+02:00October 2nd, 2017|

“We love tourists…

… because they bring us their money.” An admission that starts like this might be considered a surprisingly honest one. But that is not the end of the sentence: “But we would love them even more if they just left their money at the airports and then flew back home.” Download THOUGHTOFTHEDAY_WeLoveTourists

2017-08-07T15:49:58+02:00August 3rd, 2017|

Orientation guide

Those who travel through other countries on a daily basis quickly lose their bearings. Then, even the smallest observations can help to identify your location. For example, if you observe that morning dog walkers do not. Download  orientation-guide.pdf (117 KBytes)

2017-06-06T09:17:46+02:00June 6th, 2017|

The lemmings are confused

It is hard to separate oneself from preconceived notions. It not only means to start thinking again, but also more often, to recognise one's own mistakes. This is what is faced by many companies that went to China like lemmings during the last ten years... Download the_lemmings_are_confused.pdf (67 KBytes)

2017-07-30T10:38:53+02:00June 6th, 2017|

Delegation Visits

Germany has slipped to number three in the global travel Nations after China and the U.S. TUI, Neckermann, Meyers Reisen and Co have thus failed. Politics and... Download delegation-visits.pdf (83 KBytes)

2017-07-30T10:37:17+02:00June 6th, 2017|

Out of office

An "Out of Office" message is the automated response to an incoming e-mail telling people that the recipient is presently absent from work. Normally this... Download out-of-office.pdf (103 KBytes)

2017-06-06T09:14:59+02:00June 6th, 2017|

Fear of Flying

Fear of flying is certainly not helpful if you must fly frequently. Airlines are aware of this and offer their elite guests psychological support. You might have gotten used to the thought... Download fear-of-flying.pdf (131 KBytes)

2017-06-06T09:13:43+02:00June 6th, 2017|